Returns & Exchanges

At Emprada, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for store credit on all eligible unworn items. Please ensure all original tags are attached and the garments are in their original, pristine condition to qualify for a return.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are intact and including the packing slip provided in your portal request.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within the designated return timeframe.

4

Receive Store Credit

Once our quality control team inspects and approves your return, you will receive an electronic gift card via email to use on your next Emprada purchase.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing