Frequently Asked Questions

Everything you need to know about your Emprada shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, generally ranging from 7-14 business days.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that certain sale items and intimate apparel are final sale.

How do I find the right size?

Each product page features a detailed size guide. Since we curate various designer labels, we recommend checking the specific measurements provided to ensure the perfect fit.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can request a cancellation within 1 hour of placement. After that, we are unable to make changes, but you can initiate a return once the item arrives.

Do you offer international shipping?

Yes, Emprada ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.